Toscana Olives Refund/Return Policy
We are unable to accept returns due to health and safety concerns. If you simply make a mistake when ordering, please call us on 1800 065 483 immediately, as once we have shipped your order we are unable to accept any returns.

Damaged or Faulty Goods
Should any goods arrive damaged or faulty in any way, please retain all packing materials and product. Please send us an email (info@toscanaolives.com.au) in advance before returning suspected damaged items, as it may be that we can rectify the problem. If this is not possible, we will pay postage cost for return of goods to Toscana Olives, upon arrival.

After 30 days has elapsed from receipt of an order, suspected faulty goods are to be returned at the customer's expense.
When we receive the item we will either: replace the damage goods and pay you for return postage or we will refund your original invoice plus the return postage expense; whichever you prefer. We cannot issue a credit or replace damaged items unless the goods are returned to Toscana Olives.